Our data center is located in Sofia, Bulgaria, a European country located at the crossroads of many Tier 1 Internet backbone networks.
Your VPS will be automatically provisioned and delivered in a time frame between 3 minutes and 20 minutes for the Linux VPS and up to 30 minutes for the Windows VPS.
We accept Credit Cards, Debit Cards, PayPal, Bitcoin, PaySafeCard, PerfectMoney, Mint PrePaid, MolPoints and Qiwi.
Yes, the Monthly Payment is the default payment period on our website. But if you choose to pay for a longer period of time, we give out great discounts for our loyal customers.
We do not offer any trial or free VPS, but we have a 3 days money back guarantee in case you are not satisfied with your VPS.
Yes, our virtual servers are hosted on our cloud platform.
Yes, our virtual machines can be upgraded, but please note that they can't be downgraded back. In order for you to upgrade your VPS, just visit the upgrade page in your VPS control panel on our website and select the desired upgrades.
You can purchase a backup service along your VPS and use it to create complete backups of your VPS.
Just open a ticket to the technical department with the ID of the VPS and the desired OS. Please note that Windows can not be installed on LXC or KVM virtual servers.
Each VPS is featured with a 1Gbps connection speed.
Sure. We suggest all our customers to configure IPtables on all virtual servers while also keeping up to date with the latest security patches.
You will get 1 IPv4 address and a /64 IPv6 subnet for each VPS. You can buy more IPv4 addresses if you wish.
All the ports on our virtual machines are open.
Please read our Terms of Service to check what type of content is not allowed on our virtual servers.
No, we do not allow nor condone SPAM. If you have received unsolicited emails from someone on our network, please open an abuse ticket or send an email with all the details at email@example.com
The VPS can be accessed via Putty where the VPS IP is inserted, default username is root and the password is sent to your email.
The VPS can be accessed via RDP where the VPS IP is inserted, default username is vps or Administrator and the password is the one sent to your email. RDP is installed by default in all Windows installations including your personal PC.
Of course, feel free to add funds to your account balance via the "Add funds" button in your "Invoices" menu and the payment will automated.
More IPs can be added via the "Upgrade" button in the VPS panel
Sure. Click on "Upgrade" in the VPS panel for disk, RAM or other upgradeable options
Proceed to the "Reinstall" menu in the VPS panel. A wide selection of operating systems are available. Make sure to input your account password to validate the reinstall.
Either you can select "Cancel" in your user panel or open a support ticket requesting this.
You can express your issues regarding your service by opening a support ticket. If you wish to skip this step and get a refund, mention this in the newly opened ticket.
Please contact us on ticket or live-chat to talk directly to one of our operators and they will further assist you with any question you might have.
We are experts in virtualization environments and enterprise system administration. Our main business goal is to provide high quality VPS hosting while continuously improving our services and the customer experience. We do not oversell our nodes, as we believe it is better to provide a higher quality VPS service at affordable rates instead of providing an unreliable and unstable service at low rates that are unsustainable for us. Our nodes are monitored 24/7 and our NOC team reacts instantly to performance degradations or technical problems.